Information We Collect
We may collect personal information including:
- Full name;
- Email address;
- Telephone number;
- Residential or event address;
- Event details, including the Event Date, venue and package selected;
- Child's name, age and Event Date for personalisation;
- Payment information (excluding full credit card details);
- Communications between you and Little Social House; and
- Any other information you choose to provide.
How We Collect Your Information
We collect personal information when you:
- submit a booking request;
- complete a checkout;
- contact us through our website;
- communicate with us by email, telephone or social media;
- subscribe to our mailing list; or
- otherwise interact with Little Social House.
How We Use Your Information
We use your information to:
- process booking requests;
- confirm Event bookings;
- communicate with you regarding your booking;
- provide our products and services;
- personalise selected products;
- arrange delivery, installation and pack down;
- process payments;
- respond to enquiries;
- improve our website and services;
- send marketing communications where you have consented; and
- comply with legal obligations.
Payment Information
Payment transactions are processed through secure third-party payment providers.
Little Social House does not store or have access to your complete credit or debit card details.
Any payment information collected during the checkout process is processed by the relevant third-party payment provider in accordance with their own privacy and security policies.
Disclosure of Personal Information
Little Social House will not sell or rent your personal information. We may disclose your information to trusted third parties where reasonably necessary to provide our services, including:
- delivery personnel;
- subcontractors;
- payment processors;
- Google Maps Platform when you use our address-suggestion field;
- website and software providers;
- professional advisers; or
- where required by law.
When you type into the address-suggestion field, the text you enter is sent to Google Maps Platform to return live address matches. Its handling of that information is also governed by the Google Privacy Policy.
Marketing
We may send promotional emails, special offers or updates where you have subscribed or otherwise consented.
You may unsubscribe at any time by using the unsubscribe link contained within our emails or by contacting us directly.
Photography
Little Social House may photograph or video Event styling, Event Hire Items and completed installations for promotional, portfolio and marketing purposes.
Reasonable efforts will be made to focus on the styling rather than identifiable individuals.
Storage and Security
Little Social House takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While reasonable security measures are used, no method of electronic transmission or storage can be guaranteed to be completely secure.
Access and Correction
You may request access to, or correction of, your personal information by contacting Little Social House.
We will respond within a reasonable timeframe and may require verification of your identity before releasing information.
Third-Party Websites
Our website may contain links to third-party websites.
Little Social House is not responsible for the privacy practices or content of those websites.
Changes to this Privacy Policy
Little Social House may update this Privacy Policy from time to time.
The most current version will always be available on our website.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Little Social House hello@littlesocialhouse.com.auwww.littlesocialhouse.com.au