The details, clearly.
The party, beautifully easy.

By submitting a booking request through the Little Social House website and paying the required Booking Deposit, the Client acknowledges that they have read, understood and agree to be bound by these Terms & Conditions.

A $100 Booking Deposit is required when submitting a booking request.

Submitting a booking request and paying the Booking Deposit does not secure the requested Event Date.

Little Social House will review the requested Event Date, selected package, venue location and availability before determining whether the booking can be accommodated. Little Social House will endeavour to review and respond to all booking requests as soon as reasonably practicable. Response times may vary depending on business hours, weekends, public holidays and event commitments.

If Little Social House is unable to accommodate the booking request, including the requested Event Date or location, the $100 Booking Deposit will be refunded in full.

If Little Social House is able to accommodate the requested Event Date and location, the Client will receive a Booking Confirmation email and Little Social House will hold the requested Event Date for seventy-two (72) hours.

The Event Date is secured only when the remaining balance is received within that seventy-two (72) hour period.

The Booking Confirmation email will include secure payment instructions for the remaining balance.

The $100 Booking Deposit will be credited towards the Total Fee Payable.

The remaining balance must be paid within seventy-two (72) hours of the Booking Confirmation email being issued.

The $100 Booking Deposit is non-refundable if the Client fails to pay the remaining balance within seventy-two (72) hours of the Booking Confirmation email being issued, as Little Social House reserves the requested Event Date, inventory and scheduling capacity during this period.

If the remaining balance is not received within the required timeframe:

• a) the Booking Confirmation will automatically expire;
• b) the requested Event Date and selected package will be released and may become available for other bookings; and
• c) the $100 Booking Deposit will be forfeited.

If the Client wishes to proceed after the Booking Confirmation has expired, a new booking request must be submitted through the Little Social House website. The requested Event Date and selected package will be subject to availability at the time the new booking request is received.

Little Social House provides ready-to-book styling packages.

Packages are complete styling concepts and are not a bespoke styling service.

Packages cannot be customised unless expressly stated otherwise.

Where personalisation is available, only the below may be changed:

• Child's Name;
• Child's Age; and
• Event Date.

All colours, fonts, graphics, layouts and other design elements remain as displayed and cannot be altered.

Where personalisation forms part of the selected package, the Client must provide all required personalisation details, including the child's name, age and Event Date, within seventy-two (72) hours of Little Social House receiving the final payment.

Little Social House is not responsible for any spelling, grammatical or factual errors contained in the information provided by the Client.

If the required personalisation details are not received within the required timeframe, Little Social House reserves the right to proceed without the personalised item or omit the personalised item where production cannot be completed in time. No refund, credit or reduction in the Total Fee Payable will apply in these circumstances.

Each confirmed booking includes delivery, professional installation and pack down by Little Social House. The standard Sydney delivery, setup and pack-down fee is charged separately from the package price and forms part of the Total Fee Payable. Selected surrounding-area travel may incur an agreed additional charge.

Self-collection and self-installation are not available.

Only Little Social House personnel are authorised to install, reposition, dismantle or pack down any Hire Items.

The Client must not move, relocate, dismantle, stack, transport or otherwise interfere with any Hire Items after installation without the prior written approval of Little Social House.

The Client is responsible for ensuring that guests, venue staff, suppliers and any other third parties do not move or interfere with the Hire Items prior to collection.

Little Social House is not responsible for any damage, injury or loss arising from the unauthorised movement, handling or dismantling of Hire Items by the Client or any third party.

Unless the Client has selected the Additional Hour option during checkout or has received prior written approval from Little Social House, the standard hire period is four (4) hours from the scheduled Event Start Time.

Additional event time is charged at $85 per hour. Any additional time must finish before midnight, so the available number of hours depends on the selected Event Start Time.

Any extension to the hire period must be approved by Little Social House before the Event Date.

Where Hire Items remain onsite beyond the agreed hire period without prior approval, Little Social House reserves the right to charge additional hire fees, collection fees and any other reasonable costs incurred as a result of the extended hire period.

The Client is responsible for ensuring:

• the venue permits the installation;
• adequate access is available for delivery, installation and collection;
• sufficient setup and pack down time has been arranged;
• the installation area is suitable for the selected package; and
• the venue provides access at the agreed installation time.

Any additional labour, waiting time, return visits or other costs incurred due to venue restrictions, delayed access or circumstances beyond the control of Little Social House may incur additional charges.

Little Social House will not be responsible for any delay in completing the installation where access to the venue or installation area is delayed, restricted or otherwise unavailable at the agreed installation time. In these circumstances, Little Social House will use reasonable endeavours to complete the installation as soon as practicable but does not guarantee completion before the scheduled Event Start Time.

The Client is responsible for ensuring the venue and installation area are suitable for the selected package prior to Little Social House arriving onsite.

Where the Event is to be held outdoors, the Client is responsible for ensuring the installation area is clean, dry, level and suitably prepared.

If rain or unsafe weather conditions are expected, it is the Client's responsibility to contact Little Social House as soon as possible to discuss an alternative installation location.

Any alternative location must:

• provide suitable access;
• provide sufficient installation space;
• provide safe working conditions; and
• be approved by Little Social House.

Little Social House reserves the right to refuse, suspend or discontinue the installation, in whole or in part, and leave the venue where the installation area or site conditions are considered unsafe, inaccessible or unsuitable, or where proceeding may:

• compromise the quality or appearance of the styling;
• damage Little Social House Event Hire Items or equipment; or
• create a safety risk for Little Social House personnel, venue staff, guests or any other person attending the Event.

Unsuitable venue or site conditions include, but are not limited to:

• uneven or unstable surfaces;
• mud, standing water or excessive dirt;
• long or unmaintained grass;
• loose gravel, bark, rocks or other unsuitable ground surfaces;
• insufficient installation space;
• restricted or unsafe access to the installation area;
• overhead hazards, including low ceilings, lighting, ceiling fans, power lines or other structures;
• emergency exits, accessways or fire safety equipment that may be obstructed by the installation;
• unsafe weather conditions; or
• any other circumstance that, in the reasonable opinion of Little Social House, prevents the installation from being completed safely or to an acceptable standard.

Where Little Social House refuses, suspends or discontinues the installation due to unsuitable venue or site conditions that were the responsibility of the Client to disclose or prepare, no refund, credit or reduction in the Total Fee Payable will apply.

Following completion of the installation, the Client is responsible for protecting all Event Hire Items from rain and other weather conditions. The Client is responsible for any loss or damage to Event Hire Items resulting from exposure to rain or other weather conditions after installation and agrees to reimburse Little Social House for the reasonable cost of repair or replacement where required.

Where floor decor forms part of the selected package, it can only be installed on a clean, dry, level and suitably prepared surface.

Installation may not be possible where the area contains mud, standing water, excessive dirt, long or unmaintained grass, loose gravel, bark, rocks, debris or any other condition that may:

• compromise the appearance of the styling;
• damage Little Social House equipment; or
• create a safety risk for Little Social House personnel, venue staff or guests.

Little Social House reserves the right to decline installation of floor decor where the installation area is considered unsuitable.

All styling items supplied by Little Social House are provided for hire only and remain the property of Little Social House at all times.

All Event Hire Items remain the property of Little Social House at all times.

From the completion of installation until collection by Little Social House, the Client is responsible for the care, security and safekeeping of all Event Hire Items and must ensure they remain in their original installed location and are available for collection in the same condition in which they were supplied, allowing for reasonable wear and tear.

The Client is responsible for any Event Hire Items that are lost, stolen, missing, damaged, excessively soiled or exposed to rain or other weather conditions during this period. This applies regardless of whether the loss or damage is caused by the Client, guests, venue staff, suppliers or any other third party attending the Event.

The Client agrees to reimburse Little Social House for the reasonable cost of repairing, replacing or professionally cleaning any Event Hire Items that are lost, stolen, missing, damaged, excessively soiled or damaged as a result of exposure to rain or other weather conditions while in the Client's care.

Only Little Social House personnel are authorised to dismantle, relocate or pack down hire items.

The Client must not dismantle, move, stack, transport or otherwise interfere with any hire items unless expressly authorised by Little Social House.

The Client must ensure all hire items remain in their installed location until collected by Little Social House.

Rescheduling is governed solely by Clause 15 (Cancellation).

The $100 Booking Deposit is non-refundable if the Client chooses not to proceed with the booking after submitting a booking request.

The $100 Booking Deposit is also non-refundable if the Client fails to pay the remaining balance within seventy-two (72) hours of the Booking Confirmation email being issued.

Where the Client cancels the booking more than four (4) weeks before the Event Date, Little Social House will issue a credit (excluding the non-refundable $100 Booking Deposit) valid for twelve (12) months from the original Event Date. Credits are non-refundable, non-transferable and cannot be redeemed for cash.

Where the Client cancels the booking between two (2) and four (4) weeks before the Event Date, refunds and credits will not be provided. If Little Social House is able to accommodate a new Event Date, the Client may request to reschedule the booking, subject to availability.

Where the Client cancels the booking within two (2) weeks of the Event Date, refunds, credits and rescheduling are not available.

Nothing in this clause limits or excludes any rights the Client may have under the Australian Consumer Law.

Little Social House may photograph or video the Event setup, Event Hire Items and styling for marketing, promotional and portfolio purposes, including use on its website, social media platforms and other advertising materials.

The Client acknowledges and agrees that Little Social House may use such photographs and videos, provided they primarily depict the styling and Event Hire Items and do not intentionally identify the Client or guests.

Little Social House will not be liable for delays or failure to perform its services where caused by circumstances beyond its reasonable control, including but not limited to adverse weather, venue restrictions, traffic incidents, road closures, power outages or other unforeseen events.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to the Client under the Australian Consumer Law.

These Terms & Conditions are governed by the laws of New South Wales, Australia.